Privacy Policy

Privacy Policy

Social Policy, operates socialispolicy.com and may operate other websites.

 

Social Policy is committed to protecting the privacy of visitors to our website, subscribers to our newsletters, webinar registrants, PHC members, training program members, and those providing contact information. In addition, Social Policy is opposed to unauthorized commercial e-mail delivery, otherwise known as spam.

 

If you have any questions or concerns regarding this Privacy and Spam Policy, or to report spam abuse, please send an e-mail to [email protected] It is Social Policy’s policy to respect your privacy regarding any information we may collect while operating our websites.

 

HOW YOUR PERSONAL INFORMATION MAY BE USED

Social Policy collects non-personally identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Social Policy’s purpose in collecting non-personally identifying information is to better understand how Social Policy’s visitors use its website. From time to time, Social Policy may release non-personally identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

 

Social Policy also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged-in users and for users leaving comments on socialispolicy.com blogs/sites. Social Policy only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.

 

Social Policy may use your personal information in the following ways:

 

  • To operate and maintain the website;
  • To create your account, identify you as a user of the website, and customize the website to your account;
  • To send you promotional information, such as newsletters. Each e-mail newsletter will provide information on how to opt-out of future mailings by unsubscribing;
  • To send you administrative communications, such as administrative e-mails, confirmation e-mails, technical notices, updates on policies, or security alerts;
  • To respond to your comments or inquiries;
  • To provide you with user support;
  • To track and measure website performance;
  • To process payment for purchases you make through Social Policy;
  • To protect, investigate, and deter against unauthorized or illegal activity;
  • To review the effectiveness of our marketing programs and analyze other general demographic trends;
  • To notify you of new information or services that may be of interest to you; or,
  • To send promotional materials.

 

Social Policy does not rent or sell your personally identifiable information with third-parties. We may, however, share your information with third-parties when we are authorized to share such information.

 

Third-party service providers

Social Policy may use third-party service providers to service various aspects of the website. Each third-party service provider’s use of your personal information is dictated by their respective privacy policy.

 

Opt in: Social Policy Uses Opt In Monster for opt in options. Opt In Monster: Privacy Policy.

 

Social Sharing: Mashshare is used in order to make content, such as blog posts on socialispolicy.com shareable with other social networks. Mashshare: Privacy Policy.

 

Tracking: Social Policy uses various marketing tools that help us create a better user experience for people visiting our site. These tools allow us to look at aggregated data such as scrolling patterns, clicks, and allow us to run tests to determine which pages result in the best actions. However, your personally identifiable information is not used by any of these tools. We use the following third-party service providers for tracking: Google Analytics: Privacy Policy.

 

Remarketing: Social Policy uses remarketing tracking cookies and conversion pixels from vendors such as Google and Facebook to present special offers to you for our products or services over the Google Content Network and via social networks. This means you may see an ad for one of our products or services as a result of visiting our website. In addition, Social Policy uses custom audiences based on e-mails of subscribers and customers. This allows us to present special offers for our products and services to you via Facebook. However, your personally identifiable information is not used by any remarketing service other than to present you special offers from us. We use the following third-party service providers for remarketing:

 

  • Twitter: Privacy Policy here
  • Facebook: Opt-out of Facebook remarketing here
  • Google: Opt-out of Google remarketing here

 

Contact Information and Website Support: We offer multiple ways to contact Social Policy including contact forms, e-mails, and chat. If at any time, you attempt to contact us through a contact form, the information you provide will be stored on our servers. If you use the chatbot feature, it will be stored on the servers of Chatfuel. You may view Chatfuel’s privacy policy here. Facebook Chat Widget: Privacy Policy.

 

Comments: Social Policy uses Disqus to make it easy for you to leave comments on blog posts. Personal information that you enter for comments will be stored on the Disqus servers, in accordance with the Disqus Privacy Policy.

 

Newsletters: Social Policy uses Infusionsoft as its e-mail service provider. Infusionsoft collects contact information, distributes our newsletter, and tracks actions you take that assist us in measuring the performance of the website and newsletters. You may view Infusionsoft’s privacy policy here. At any time, you may be removed from our newsletter list by clicking on the unsubscribe button provided in each e-mail.

 

Purchases: Social Policy uses Stripe to service payments for most purchases of services and memberships. Stripe collects personal information such as your name, e-mail address, address, and payment information. You may view Stripe’s privacy Privacy Policy.

 

Website Visitors

Social Policy collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Social Policy’s purpose in collecting non-personally identifying information is to better understand how Social Policy’s visitors use its website. From time to time, Social Policy may release non-personally-identifying information in the aggregate, e.g., by sharing results from a Social Policy Facebook marketing campaign.

Social Policy also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on socialispolicy.com blogs/sites.

 

Social Policy only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.

 

Gathering of Personally-Identifying Information

Certain visitors to Social Policy’s websites choose to interact with Social Policy in ways that require Social Policy to gather personally-identifying information. The amount and type of information that Social Policy gathers depends on the nature of the interaction. For example, we ask visitors who sign up at socialispolicy.com to provide a username and email address.

 

Those who engage in transactions with Social Policy are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Social Policy collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Social Policy. Social Policy does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

 

Aggregated Statistics

Social Policy may collect statistics about the behavior of visitors to its websites. Social Policy may display this information publicly or provide it to others. However, Social Policy does not disclose personally-identifying information other than as described below.

 

Protection of Certain Personally-Identifying Information

Social Policy discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Social Policy’s behalf or to provide services available at Social Policy’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Social Policy’s websites, you consent to the transfer of such information to them.

 

Social Policy will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Social Policy discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Social Policy believes in good faith that disclosure is reasonably necessary to protect the property or rights of Social Policy, third parties or the public at large.

 

If you are a registered user of a Social Policy website and have supplied your email address, Social Policy may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Social Policy and our products or services. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Social Policy takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

 

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Social Policy uses cookies to help Social Policy identify and track visitors, their usage of Social Policy website, and their website access preferences. Social Policy visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Social Policy’s websites, with the drawback that certain features of Social Policy’s websites may not function properly without the aid of cookies.

 

Business Transfers

If Social Policy, or substantially all of its assets, were acquired, or in the unlikely event that Social Policy goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Social Policy may continue to use your personal information as set forth in this policy.

 

RIGHTS RELATED TO YOUR PERSONAL DATA

Opt-out: You may opt-out of future e-mail communications by following the unsubscribe links in our e-mails. You may also notify us at [email protected] to be removed from our mailing list.

Access: You may access the personal information we have about you by submitting a request to [email protected]

Amend: You may contact us at [email protected] to amend or update your personal information.

Forget: In certain situations, you may request that we erase or forget your personal data. To do so, please submit a request to [email protected]

Please note that we may need to retain certain information for recordkeeping purposes or to complete transactions, or when required by law.

 

CHILDREN’S INFORMATION

Social Policy does not knowingly collect any personally identifiable information from children under the age of 16. If a parent or guardian believes that Social Policy has personally identifiable information of a child under the age of 16 in its database, please contact us immediately at [email protected] and we will use our best efforts to promptly remove such information from our records.

 

SPAM POLICY

Social Policy is strongly opposed to spam. We will only send e-mail to users that have explicitly requested to receive an e-mail from Social Policy. Examples may include:

 

Opt-in subscribers to the Social Policy Newsletter

Users that complete a contact form

All communication will be related and relevant to what you have requested.

 

WEB LINKS

Occasionally, Social Policy contains links to other sites. Please be aware that Social Policy is not responsible for the privacy practices or the content of such other sites. We encourage our users to be aware when they leave our site to read the privacy and spam policies of each and every website that collects personally identifiable information. This Privacy and Spam Policy applies solely to information collected by Social Policy.

 

Terms and Conditions

Self-serve Courses:

Digital, self-serve courses are available for purchase on this website. If, for any reason, you are not satisfied with your purchase, you may request a refund within 15 days.

 

When requesting a refund you must provide the email that you used to purchase the course, and you may be required to provide proof of purchase depending on your payment method.

 

One on One Sessions:

Note that time slots are at a premium and are often booked days or weeks in advance. If you reschedule, you are essentially taking two time slots. If you cancel, that spot is often not fillable at the last minute.

 

As a result, appointments cannot be rescheduled, and cancellations will not be refunded. If a new time is needed, payment will be required for that second meeting time as well.

 

All refund requests must be sent through the support tab to the left or via [email protected]

 

HOW DO I CONTACT SOCIAL POLICY?

If you have any further questions or comments regarding the Social Policy website or this Privacy and Spam Policy, you may contact [email protected]